Senior UX Writer
Volvo On Demand
Volvo On Demand is a Swedish car sharing app with a strong, sustainable focus.
I worked with an Agile team on a variety of internal, and customer-facing projects.
“Nath's openness and approach to collaboration is inspiring. Personally, I really like Nath’s "What if…?" and "How might we…?" approach to collaboration. Putting the work out in the open, listening to feedback and iterating.”
Petter Silvfer, Chief Design Officer, Volvo On Demand
I was embedded with Product Design, but cross-functional.
This included:
Collaborative content design (Figma & Miro)
Maintenance of all in-app copy (Phrase)
Localization (UK & International English)
Writing release notes (Android and iOS).
Updates to Tone of Voice & communication guidelines
I also helped out with:
-Concept driven copywriting, in-line with the brand voice
-Proofreading & copy editing across channels
-Creative growth experiments & hack projects
-Communication design (customer surveys, email marketing etc.)
-Verbal problem solving (wherever needed)